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Discussion topic: Internet dropping out

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This message was authored by Titopink This message was authored by: Titopink

Internet dropping out

Internet connection  keeps dropping out.

done the online test and says it's ok

orange light is showing on the router

been dropping in and out since yesterday 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Internet dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Titopink 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

 

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Titopink
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This message was authored by Titopink This message was authored by: Titopink

Re: Internet dropping out

image.jpg

 internet light is out and voice light is orange. 

This message was authored by Ann53 This message was authored by: Ann53

Re: Internet dropping out

This is the same as mine. Been waiting on an engineer for four days now.
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