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Discussion topic: Internet dropping out
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This message was authored by: Alex97
Message posted on ‎15 Feb 2024 07:21 PM
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Internet dropping out
My internet drops out at least 8 times a day, anyway we can find out why? It's really affecting my work
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on ‎15 Feb 2024 09:48 PM
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Re: Internet dropping out
@Alex97 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer. This is to see if the fault is external that is causing your broadband to drop.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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