15 Feb 2024 07:21 PM
My internet drops out at least 8 times a day, anyway we can find out why? It's really affecting my work
15 Feb 2024 09:48 PM
Posted by a Superuser, not a Sky employee. Find out more@Alex97 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer. This is to see if the fault is external that is causing your broadband to drop.
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