0

Discussion topic: Internet dropping out

Reply
This message was authored by Alex97 This message was authored by: Alex97

Internet dropping out

My internet drops out at least 8 times a day, anyway we can find out why? It's really affecting my work 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Alex97 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer. This is to see if the fault is external that is causing your broadband to drop.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion