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Discussion topic: Internet dropping intermittently

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This message was authored by: Lydellmur

Internet dropping intermittently

Just wondering why all of a sudden my Internet drops and then reconnects at random times during the day?

The Internet light on my hub goes orange then returns to green. Is this a sky or open reach issue?

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This message was authored by: Mocalida

Re: Internet dropping intermittently

I have exactly the same problem

This message was authored by: Dncwal

Re: Internet dropping intermittently

Me too! What is going on?

This message was authored by: Millsey1234

Re: Internet dropping intermittently

I'm having this issue as well

This message was authored by: Bowles99

Re: Internet dropping intermittently

We're having the same issue too

This message was authored by: Grumpy_papa24

Re: Internet dropping intermittently

I ah e had this issue all day and it's still happening. I have turned off the router but that hasn't worked 

According to sky there are no issues, which I doubt 

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This message was authored by: Lydellmur

Re: Internet dropping intermittently

I live in Northamptonshire. Just wondering if it's a problem in my countie.

This message was authored by: Grumpy_papa24

Re: Internet dropping intermittently

We're in Glasgow. So for me it's sky and national 

This message was authored by: Donjess

Re: Internet dropping intermittently

Me too!!

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This message was authored by: Lydellmur

Re: Internet dropping intermittently

Clearly a nationwide issue then. Would be nice of Sky to inform its customers. 

This message was authored by: Dncwal

Re: Internet dropping intermittently

I'm just outside London. 

This message was authored by: Aidyg138

Re: Internet dropping intermittently

Yes! Speed is meant to be 150 but it's dropped to 23. The app says everything is fine but other speed testing apps show a huge drop

This message was authored by: TJaze

Re: Internet dropping intermittently

Likewise for me, and I live in West Sussex.

 

Has dropped numerous times today, sometimes just a few minutes apart.

This message was authored by: Luke82

Re: Internet dropping intermittently

Mine has been dropping all day

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This message was authored by: Lydellmur

Re: Internet dropping intermittently

Personally it's not a speed issue it just that the whole Internet drops out then comes back in 30 seconds later. 

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