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Discussion topic: Internet dropping in and out
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This message was authored by: Jadekellyxo
Message posted on 12 Jun 2024 10:02 PM
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Internet dropping in and out
My broadband has been dropping in and out for the past hour and has now decided not to come back on, anyone experienced this and got any tips?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Jun 2024 10:24 PM
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Re: Internet dropping in and out
@Jadekellyxo Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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