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Discussion topic: Internet dropping in and out

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This message was authored by Jadekellyxo This message was authored by: Jadekellyxo

Internet dropping in and out

My broadband has been dropping in and out for the past hour and has now decided not to come back on, anyone experienced this and got any tips? 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Internet dropping in and out

Posted by a Superuser, not a Sky employee. Find out more

@Jadekellyxo Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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