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Discussion topic: Broadband keeps freezing or dropping connection

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Avatar for shouey
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This message was authored by: shouey

Message posted on ‎12 Jun 2024 10:07 PM

Broadband keeps freezing or dropping connection

My.broadband keeps dropping connection and prompting me to log back in or freezes
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎12 Jun 2024 10:23 PM

Re: Broadband keeps freezing or dropping connection

Posted by a Superuser, not a Sky employee. Find out more

@shouey Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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