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Discussion topic: Internet down

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This message was authored by: LizLe

Re: Internet down

I know this happens but it usually doesn't take 3 hours to get back up. Is there a schedule, somewhere so we're not constant fed up? It's happened again today

This message was authored by: OneNess

Re: Internet down

Yes . getting **bleep** off now...if it happens regularly this week I'm going to not continue my contract later and cancel my bank payments. Are you READING THIS SKY !!???? Is back on now 😤😤😤

This message was authored by: Daniel0210

Re: Internet down

Posted by a Superuser, not a Sky employee. Find out more

@OneNess wrote:

and cancel my bank payments. 


@OneNess 

No isp guarantees 24/7 coverage. Maintenance has to take place at some time and better it's in the early hours of the morning than early afternoon for example.

 

Frustrating as it sounds cancelling your payment method is definitely not a good idea and it will cause you lots of additional problems.

 

The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added monthly and then Sky will involve a debt recovery company which will affect your credit rating.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: OneNess

Re: Internet down

Does not bother me at all. Done before. No problems 

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