Discussion topic: Internet down,
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Message posted on 19 Mar 2024 01:51 AM
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Internet down,
I'm working nightshift from home and at 1.30am my Internet has gone down. Sky checks saying no issue when obviously there is an issue. I've had to piggy back onto hot-spot on my phone to be able to continue my shift as I take emergency calls.
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Message posted on 19 Mar 2024 02:08 AM
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Re: Internet down,
That's happening to me but it's saying I have a problem with my connection but I have tried everything to sort the connection out.
Message posted on 19 Mar 2024 03:30 AM
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Re: Internet down,
Hi, my broadband is down in East Yorkshire too. However when I try to check connection, it states that there is no account associated with my address?
Message posted on 19 Mar 2024 04:38 AM
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Re: Internet down,
At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by 7ish in the morning call Sky to report it.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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