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Discussion topic: Internet down,

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This message was authored by Angela66 This message was authored by: Angela66

Internet down,

I'm working nightshift from home and at 1.30am my Internet has gone down. Sky checks saying no issue when obviously there is an issue.  I've had to piggy back onto hot-spot on my phone to be able to continue my shift as I take emergency calls. 

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This message was authored by Jodie28 This message was authored by: Jodie28

Re: Internet down,

That's happening to me but it's saying I have a problem with my connection but I have tried everything to sort the connection out. 

This message was authored by Robbay94 This message was authored by: Robbay94

Re: Internet down,

Hi, my broadband is down in East Yorkshire too. However when I try to check connection, it states that there is no account associated with my address? 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Internet down,

Posted by a Superuser, not a Sky employee. Find out more

@Angela66 

At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by 7ish in the morning call Sky to report it. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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