Discussion topic: Internet down CH4
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Message posted on 17 Mar 2024 07:54 PM
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Internet down CH4
Internet has been down for about 34 mins now, internet light and voice light go solid orange then blink rapidly. All checks say nothing is wrong, why is there no chat facility ?
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Message posted on 17 Mar 2024 09:39 PM
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Re: Internet down CH4
@Clemo68 Run the link below, sky do have a chat facility, but it depends on conditions of your testing and help, and also if it is opened at that point. You can also call 150 from your landline.
https://www.sky.com/help/articles/broadband-diagnostic-start
Message posted on 19 Mar 2024 05:23 AM
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Re: Internet down CH4
Thanks @JimM1 seems to be ok now, reset the router, but have lost voice calls somehow!! No great loss! We get this quite a bit, internet goes down but the troubleshooting brings up nothing, i'll call next time
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