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Discussion topic: Internet down

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Avatar for Lucy20001000
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This message was authored by: Lucy20001000

Message posted on ‎03 Aug 2024 06:06 PM

Internet down

The internet  has been down for 3 days. We have carried out all the recommended tasks to no avail. Everything has been switched off and the router rebooted but no good. The TV just tells us there is no Internet connection.  Please advise on the next step. Can we do this by speaking to an advisor. Thank you

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎03 Aug 2024 06:29 PM

Re: Internet down

Posted by a Superuser, not a Sky employee. Find out more

@Lucy20001000  Do other devices connect to the internet through your broadband okay?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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