Discussion topic: Internet down
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Message posted on 08 Apr 2024 08:43 PM
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Internet down
Our Internet keeps dropping, and it has been doing it all day. We are in the Plymouth area.
Anyone else having these issues?
I've reset the router, still no joy
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Message posted on 08 Apr 2024 08:47 PM
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Re: Internet down
Been having the same issue up in Lincolnshire for the past two days
Message posted on 09 Apr 2024 08:32 AM
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Re: Internet down
@Hickson1 & @LJP1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If you have found this solution helpful please tick this as the answer.
Message posted on 09 Apr 2024 09:15 AM
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Re: Internet down
Tried that and it doesn't find a fault
Message posted on 09 Apr 2024 09:51 AM
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Re: Internet down
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