08 Apr 2024 08:43 PM
Our Internet keeps dropping, and it has been doing it all day. We are in the Plymouth area.
Anyone else having these issues?
I've reset the router, still no joy
08 Apr 2024 08:47 PM
Been having the same issue up in Lincolnshire for the past two days
09 Apr 2024 08:32 AM
Posted by a Superuser, not a Sky employee. Find out more@Hickson1 & @LJP1 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
09 Apr 2024 09:15 AM
Tried that and it doesn't find a fault
09 Apr 2024 09:51 AM
No problem. Browse or search to find help, or start a new discussion on Community.
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