17 Mar 2024 06:06 PM
17 Mar 2024 06:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Shaun4201 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
17 Mar 2024 06:49 PM
I have done all that sometimes says there a problem then others says it's fine, always having problems with it
18 Mar 2024 09:24 AM
Posted by a Superuser, not a Sky employee. Find out more@Shaun4201 When it says there is a problem. Do you follow through with the fault finding to see if it can fix it?
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