Internet down

[leanneivo]

My internet as gone down just stopped working yesterday the light on my box for internet is off I have turned it off unplug re booted .still nothing 

[Highlinder]

@leanneivo Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Flowerpot1]

I'm having the same issue. Broadband tests etc are coming back fine. Internet light on hub is flashing orange. Tried all the usual (turning on/off etc) still nothing