So have you reported it to Sky? If they discover a fault they will pass it to Openreach for investigation. Openreach have a target fix time of two working days from when they are informed which they claim to achieve 85% of the time. It's worth noting that as Sky Broadband is a domestic service wfh will not speed up the process.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
