0

Discussion topic: Internet down near Bristol

Reply
This message was authored by mark+and+lauren This message was authored by: mark+and+lauren

Internet down near Bristol

Our internet has just dropped out. The service checker says everything is fine. But theres no internet light on the hub. We not had any issues up to now. 
any ideas what we can do?

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Internet down near Bristol

Posted by a Superuser, not a Sky employee. Find out more

@mark+and+lauren 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion