My Wi-Fi is very slow and keeps dropping out in different parts of the house I think I need booster

[Lorna60]

My Wi-Fi is very slow, apps and computer drops out or runs slowly. I think I need a booster 

[cookiemonsteruk]

@Lorna60 

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[Lorna60]

Router Statistics

System Up Time: 1234:47:01

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 96980138 362199966 0 22816 19693 661:33:21 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 20808336 8099208 4314 540699 39812 1234:44:37 WLAN (5 GHz) Up 384782314 119218528 0 9278 0 1234:44:33

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Broadband Link Downstream Upstream Connection Speed (Kbps) 79999 20000 Line Attenuation (dB) DS1:10.9    DS2:24.6    DS3:37.0 US0:3.8    US1:19.1    US2:28.0 Noise Margin (dB) DS1:7.8    DS2:7.8    DS3:7.8 US0:11.9    US1:11.8    US2:12.0

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Poll Interval:

Seconds (at least 3s): 

[cookiemonsteruk]

@Lorna60 

What devices are affectf?

Your connections have all been up for 1234 hours with no drops and you have the maximum speed available on fttc

I would suggests trying to make use of ethernet for faster devices and get as many of you other devices to use the 5ghz wifi.  

[Lorna60]

Okay how do I use the 5ghz Wi-Fi. My tv and desk top are mostly affected 

[cookiemonsteruk · Accepted solution]

@Lorna60 

Those devices are best suited to ethernet if possible

If not possible to use ethernet then you need to seperate the wifi and reconnect to the 5 ghz ssid

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610

However if that also doesn't help due to distance you would need to call sky on 150 to request the sky booster/mesh boxes