Internet down in Sheffield?

[aisback]

Hey there,

 I've tried various resets , unplugging things in and out but it is showing as no internet connection. 

I'm on gigafast and using the ASUS XT8 (which I've been using fine for a while)

i am in Sheffield.  Is anyone else having similar issues and know of a fix?

[DaveBur]

There’s a few of us in Conisbrough and Doncaster that have no internet connection either. 

[aisback]

I'm glad I'm working from home and have a good boss. 

let's hope it gets resolved soon as I was pulling my hair out wondering what it was

[Chrisee]

@aisback  & @DaveBur  unless the connection test in the My Sky app tells you Sky are aware of an issuecaffecting your line call them and report it. There are 2 reasons firstly to get it fixed and secondly to start the clock for compensation see Customer Auto-Compensation | Sky Help | Sky.com

[aisback]

What's the best way to get in touch with sky themselves as I got sent to an automated chat and it sent me a link to try which says no issues but there is