Internet down in Ebbsfleet/Northfleet Area

[steveb2k]

Good morning,

These past few days my sky broadband is having issues connecting to the internet. Every now and then my sky hub goes orange and flashes then comes back on a few minutes later.

But now it's off constantly and I've tried testing the broadband but everything shows up as ok.

This is really stressful and really want this issue sorted and I am lost as to what to do next 

[Addie15]

Hi there, @steveb2k. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.