Internet down again

[Hostad1324]

Hello, Over the past 5 days the internet has been slow, crashing and dropping out I need to know if there is anything I can do or if ou need to fix this ?

[Chrisee]

@Hostad1324 there are steps you can take if the line is up go into the My Sky app and click tomrun the connection test as thhat can book an engineer if your line is showing a fault. It will also give younthe current connection speed and what it has been for the last couple of weeks. It also will tell you the guaranteed speed.

If you want advice from forum members post your hub's stats see Find your Sky Broadband router statistics.