Internet doesnt cover the house

[LauraN1]

We have just purchased sky max and the connection is terrible. It cuts out constantly and barely covers our house, who can I talk to??? Can't seem to find a way to speak to a human! 

[JimM1]

@LauraN1 Dial 150 from your landline or a sky mobile. Tomorrow now as they are closed! If you also have to de-tune the sky Max hub see the help!

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

[caesarome]

@LauraN1 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max