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Discussion topic: Internet cutting out

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This message was authored by: Aw39

Internet cutting out

Periodically the internet keeps cutting out. When this happens the internet light is  flashing orange and the voice light solid orange. Tried service sky service checker but it does not find any issues.

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This message was authored by: caesarome

Re: Internet cutting out

Posted by a Superuser, not a Sky employee. Find out more

@Aw39 

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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