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Discussion topic: Internet cutting out
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This message was authored by: Aw39
Message posted on 07 Jul 2026 09:01 PM
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Internet cutting out
Periodically the internet keeps cutting out. When this happens the internet light is flashing orange and the voice light solid orange. Tried service sky service checker but it does not find any issues.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Jul 2026 10:17 PM
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Re: Internet cutting out
Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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