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Discussion topic: Internet connection

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Avatar for Rubyduby88
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This message was authored by: Rubyduby88

Message posted on ‎23 Mar 2025 06:09 AM

Internet connection

I keep getting message on my screen when I'm in an app saying you are not connected to the Internet please check your equipment
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎23 Mar 2025 07:32 AM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Rubyduby88 you can check if there is an issue with your Sky hub by looking at the LEDs on it see https://www.sky.com/help/articles/hub-lights-explained-start which tells you what they mean and what to do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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