Discussion topic: Internet connection

This message was authored by: AlexMaguire01 · ‎23 Jun 2024

The ALARM icon on my ONT box is red and the Internet icon on my broadband box is amber. Can someone please help.

This message was authored by: Highlinder · ‎23 Jun 2024

@AlexMaguire01 Are you able to report this fault to Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: AlexMaguire01 · ‎23 Jun 2024

@Highlinder no not yet it only occurred yesterday and can't in touch with anyone on weekend. I thought it could be fixed manually at home

This message was authored by: Highlinder · ‎23 Jun 2024

@AlexMaguire01 Are you in the UK or Ireland?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: AlexMaguire01 · ‎23 Jun 2024

I'm in Ireland

This message was authored by: Highlinder · ‎23 Jun 2024

@AlexMaguire01 I would give them a call in the morning as this is not something that you can deal with on your own.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

All Replies