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Discussion topic: Internet connection keeps dropping out

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This message was authored by RebeccaG931 This message was authored by: RebeccaG931

Internet connection keeps dropping out

Internet connection keeps dropping out. No good when I have things that will only work with a wifi connection. Sort it out or cancel it.
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This message was authored by GD1 This message was authored by: GD1

Re: Internet connection keeps dropping out

Posted by a Superuser, not a Sky employee. Find out more

@RebeccaG931 You're not talking to Sky via the forum fellow customers can't sort it or cancel it.

 

For the community to help please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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