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Discussion topic: Internet connection keep dropping
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This message was authored by: FreddyAdu
Message posted on 21 Mar 2024 09:28 PM
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Internet connection keep dropping
For the last 4 days our internet connection it repeatedly dropping out.
It drops off for a brief period and then comes back
This is happening multiple times an hour throughout the day.
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Mar 2024 10:36 PM
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Re: Internet connection keep dropping
@FreddyAdu Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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