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Discussion topic: Broadband needs resetting several times a day. Sky online Chech states no problem
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This message was authored by: Liz76
Message posted on 21 Mar 2024 10:06 PM
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Broadband needs resetting several times a day. Sky online Chech states no problem
No WiFi several times a day. Broadband check on line states all fine. Reset procedure does not resolve problem
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Mar 2024 10:35 PM
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Re: Broadband needs resetting several times a day. Sky online Chech states no problem
@Liz76 When you have no Wi-Fi can you run the test in the link below.
Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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