Discussion topic: Internet cable cut

This message was authored by: SPatel · ‎19 Nov 2023

I was cutting some foliage outside my house and cut a cable by accident. Now

my internet is down. I have sky's and broadband with sky. Managed to book an engineer visit for 3 days time with openreach engineer but not sure if that is the right thing To have done as I didn't get a chance to explain the problem when booking (automated booking). Need help/advice what to do in general.

This message was authored by: caesarome · ‎19 Nov 2023

If the cable is outside of your property then you have done the right thing as it is not classified as your responsibility to fix it so Openreach should attend to fix it.

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This message was authored by: caesarome · ‎19 Nov 2023

If the cable is outside of your property then you have done the right thing as it is not classified as your responsibility to fix it so Openreach should attend to fix it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: Internet cable cut

Internet cable cut

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