Discussion topic: Need to delay cancellation date

This message was authored by: RP9 · ‎19 Nov 2023

I've received a text message from Sky to say my broadband wil cease in 5 days' time - I need to delay this cancellation.

the text directed me to 'Track My Orders' on sky.com, but there's no option to delay the cancellation date. All it says is that my equipment returns packaging will be dispatched soon.

help!

@Sky.com

This message was authored by: Daniel0210 · ‎19 Nov 2023

@RP9

You will need to call Sky to ascertain if a delay is possible. Just dial 150 free from your landline phone.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎19 Nov 2023

@RP9

You will need to call Sky to ascertain if a delay is possible. Just dial 150 free from your landline phone.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: RP9 · ‎19 Nov 2023

Thankyou!

I think it's all sorted now 👍

Discussion topic: Need to delay cancellation date

Need to delay cancellation date

Re: Need to delay cancellation date

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Re: Need to delay cancellation date

Thankyou! I think it's all sorted now 👍

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