Discussion topic: Internet and WiFi keep cutting out
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Message posted on 15 Dec 2024 08:20 PM
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Internet and WiFi keep cutting out
Internet and WiFi keep cutting out. We keep switching the router off and on. It works for a bit then cuts out again
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Message posted on 16 Dec 2024 07:04 AM
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Re: Internet and WiFi keep cutting out
@Rob274 if you are on a partial fibre connection this is a frequent issue after bad weather. Run the service checker in the My Sky app to see if it offers an engineer to check the line. If it doesnt give Sky a call but there is no guarantee they will be able tomdo much more than to tell you thst the automatic systems will stabilise your line in a few days. This because Openreach who manage the network often wont accept faults until the DLM system fails to stabilise the line.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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