Internet/WiFi keeps dropping out

[Roxylouise20]

The 2nd and 4th light keeps changing to orange. A regulat occurrence been going on over the last week! Despite running checks constantly it says nothing is wrong when it clearly is! Very frustrating as tv stops working when on YouTube etc

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147