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Discussion topic: Internet Freezing

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This message was authored by: Highlinder

Re: Internet Freezing

Posted by a Superuser, not a Sky employee. Find out more

@M.Gibson  If you have a black router can you post your router stats please.

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This message was authored by: Adeboi87

Re: Internet Freezing

36.5mb/s

This message was authored by: Highlinder

Re: Internet Freezing

Posted by a Superuser, not a Sky employee. Find out more

@Adeboi87  How is the device that you are using to watch these services connected to the rotuer?

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This message was authored by: Adeboi87

Re: Internet Freezing

It's only connected by WiFi.

its so strange as it seems to do it always around the same time of the day too. 

This message was authored by: Highlinder

Re: Internet Freezing

Posted by a Superuser, not a Sky employee. Find out more

@Adeboi87  Do you have a lot of other properties around you that also have Wi-Fi?

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This message was authored by: Adeboi87

Re: Internet Freezing

Yeh I'd say 4. One right next door and 2 within 30yards 

This message was authored by: Highlinder

Re: Internet Freezing

Posted by a Superuser, not a Sky employee. Find out more

@Adeboi87  You could check using a Wi-Fi analyser to see what strengths they are at when things happen to see if they are flooding into your property with a stronger signal. Might also be good to try place the router up high if you can thus helping to get that signal out better.

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This message was authored by: M.Gibson

Re: Internet Freezing

Min 60 but usually get 75-80

im getting 35-38 currently 

On testing it says there are issues 

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