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Discussion topic: Internet Dies after downloading steam game

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This message was authored by AndyUK85 This message was authored by: AndyUK85

Internet Dies after downloading steam game

Every time I download a game from steam my internet speeds goes from 900mb download to nothing where speed tests won't even work and all pages run slow. The only thing I have found that fixes this is unpluging the power from the hub for 10 min and restarting. Getting sick of doing this.

 

Anyone know a solution?

 

My PC is running ethernet and yes I have try different cables. This effects every device on ethernet or wifi.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Internet Dies after downloading steam game

Posted by a Superuser, not a Sky employee. Find out more

@AndyUK85 

Is the connection at the expected speed during the download (keeping in mind that by default Steam displays MBs rather than Mbs)?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
AndyUK85
Topic Author
This message was authored by AndyUK85 This message was authored by: AndyUK85

Re: Internet Dies after downloading steam game

Yes. It download at more or less full speed then it dies.

 

Yes, i know the difference please dont do the typical try and correct people

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet Dies after downloading steam game

Posted by a Superuser, not a Sky employee. Find out more

@AndyUK85 

When you say it dies, do you mean the download also stops or the download continues and finishes but you cant access the internet on other devices?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
AndyUK85
Topic Author
This message was authored by AndyUK85 This message was authored by: AndyUK85

Re: Internet Dies after downloading steam game

The just barely runs. To slow for speed testing and any webpage takes up to a minute to open

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Internet Dies after downloading steam game

Posted by a Superuser, not a Sky employee. Find out more

@AndyUK85 
What about if you only download over WiFi? 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by LaurenGG This message was authored by: LaurenGG

Re: Internet Dies after downloading steam game

I'm having the same issue, tried downloading a steam game and it starts off as it should but then everything drops, supposed to be getting 500 but I cant figure out if it's a steam/sky or pc issue, ethernet cable aswell. The connection jumps back up for a bit but then it's like it realises it's a heavy download and stops again. Everything else works fine, but as soon as i start a steam download it just hates it and everything goes to **** 

AndyUK85
Topic Author
This message was authored by AndyUK85 This message was authored by: AndyUK85

Re: Internet Dies after downloading steam game

I guess Sky hates people using steam. This never happened when i have BT with the same speed.

This message was authored by LaurenGG This message was authored by: LaurenGG

Re: Internet Dies after downloading steam game

I was with TalkTalk before and it was really slow speed but it never dropped like it does with Sky it would just take an extra hour or 2, i'm not really sure what to do about it, i've checked steam and i dont have a limiter on for bandwidth so other than ringing Sky i cant see any other fix. 

This message was authored by Anonymous This message was authored by: Anonymous

Re: Internet Dies after downloading steam game

I downloaded a Steam game 2 days ago (27/06/2023) with no issues on my 150Mbps connection so unless something has changed in between  I can't see it being at Steams end.

This message was authored by Anonymous This message was authored by: Anonymous

Re: Internet Dies after downloading steam game


@AndyUK85 wrote:

Every time I download a game from steam my internet speeds goes from 900mb download to nothing where speed tests won't even work and all pages run slow. The only thing I have found that fixes this is unpluging the power from the hub for 10 min and restarting. Getting sick of doing this.

 

Anyone know a solution?

 

My PC is running ethernet and yes I have try different cables. This effects every device on ethernet or wifi.


Have you tried https://www.sky.com/servicechecker after downloading a game? 

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