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Discussion topic: Intermittent signal

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Avatar for Roxy20101
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This message was authored by: Roxy20101

Message posted on ‎17 Jul 2026 06:50 PM

Intermittent signal

I was told yesterday that that there was a problem outside of my property and that it would be sorted. I would like to know when as my signal is in and out all the time and I have some work to do that is important

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎17 Jul 2026 06:57 PM

Re: Intermittent signal

Posted by a Superuser, not a Sky employee. Find out more

@Roxy20101 for a fault t eported on Thursday yhe enginerr should attend by yhe end of Monday. If the cfault is not fixed by then compensation becomes due. The fact you have urgent work id unfortunate but does not change the 2 full working day SLA on domesticlines.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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