Intermittent signal

[Roxy20101]

I was told yesterday that that there was a problem outside of my property and that it would be sorted. I would like to know when as my signal is in and out all the time and I have some work to do that is important

[Chrisee]

@Roxy20101 for a fault t eported on Thursday yhe enginerr should attend by yhe end of Monday. If the cfault is not fixed by then compensation becomes due. The fact you have urgent work id unfortunate but does not change the 2 full working day SLA on domesticlines.