Discussion topic: Intermittent connection
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Message posted on ‎25 Mar 2025 02:59 PM
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Intermittent connection
My broadband connection has been going on and off since yesterday afternoon.
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All Replies
Message posted on ‎25 Mar 2025 05:00 PM
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Re: Intermittent connection
Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎25 Mar 2025 07:13 PM
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Re: Intermittent connection
Message posted on ‎26 Mar 2025 05:22 AM
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Re: Intermittent connection
Same here, the WiFi and broadband test are always green, no matter how poor the connection
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