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Discussion topic: Intermittent connection issues

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This message was authored by: Gelcal

Intermittent connection issues

Hi I have had no issues with my router previously ... it has not been moved but suddenly after 3 years my ring door well connects then goes off line and on line intermittently. Also my printer again never had issues but suddenly lost internet connection and now will not reconnect. This morning my mobile told me I wasn't connected to the internet but then reconnected after a few seconds. Have had the same issue recently with the tv.

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This message was authored by: jamesn123

Re: Intermittent connection issues

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gelcal 

Have you been through the online troubleshooting here? A simple power cycle which gets the router to change the WiFi channel can sometimes solve such an issue. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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