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Discussion topic: Intermittent Wifi on phone

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This message was authored by LivD This message was authored by: LivD

Intermittent Wifi on phone

Hello. My wifi always seems to not work after 10pm, no matter where I am in the house. It generally doesnt work in my bedroom either, which is directly above the sky box. I have ran tests on sky app and it always says there are no issues, and there is nothing around the wifi box that I can see to block the signal. Does anybody have any advice? I feel like I cant complain to sky about this because at their end they will say everything is fine. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Intermittent Wifi on phone

Posted by a Superuser, not a Sky employee. Find out more

@LivD 

Have you tried via ethernet after 10pm to see if it still works over that?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by mae-3 This message was authored by: mae-3

Re: Intermittent Wifi on phone

@LivD 

 

It would be great if you could install a wireless analysis to see whether the signal for the SSID is disappearing at 10 pm or other wireless signals around your local vicinity are blocking your access owing to their shared use of the wireless channel in use.

 

Wireless Analysis is available for most PCs and Andriod smartphones.

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