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Discussion topic: Bandwidth and MS Teams

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This message was authored by LouiseR967 This message was authored by: LouiseR967

Bandwidth and MS Teams

Hi everyone.  I'm a bit confused.  My WiFi tests show I've got functional broadband.  Although it's 37mb download speed.  And as fast as it's every going to be in these rural parts.  My issue is that I work from home and it's not coping with my MS teams work.  My phone works but my laptop is showing "no connection" to my WiFi.  Flummoxed!

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Bandwidth and MS Teams

Posted by a Superuser, not a Sky employee. Find out more

Hi @LouiseR967 

Online calling like Teams relies more on low latency and a reliable connection than raw speed. When using WiFi you may be subject to interference or contention which can affect the usability of apps like Teams. Often its better to use ethernet, especially when working from home.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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