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Discussion topic: Intermittent WiFi service. Past few days WiFi keeps cutting out every few hours

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This message was authored by: Emmalou93

Message posted on ‎10 Apr 2024 06:24 PM

Intermittent WiFi service. Past few days WiFi keeps cutting out every few hours

Every few hours for the past few days the WiFi has been cutting out, which, as we have sky glass, means we can't use our TV at all for about 20 minutes at a time
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This message was authored by: GD1

Message posted on ‎10 Apr 2024 06:27 PM

Re: Intermittent WiFi service. Past few days WiFi keeps cutting out every few hours

Posted by a Superuser, not a Sky employee. Find out more

@Emmalou93   Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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