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Discussion topic: Intermittent WiFi issues

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This message was authored by: Martyn050980

Message posted on ‎12 Mar 2025 08:17 PM

Intermittent WiFi issues

We have only experienced these frustrating disconnection issues since moving from an EE hub to a Sky hub. Our devices keep disconnecting / no internet including Alexa, smart devices etc. Also TV intermittently sais is has no internet. We wish to cancel the service. Very disappointed.
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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎13 Mar 2025 07:51 AM

Re: Intermittent WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@Martyn050980 you can cancel Sky Broadbandwithout cost within the first 31 days. See here https://www.sky.com/help/articles/cancel-sky-broadband

 

I would contact EE first to tell them if you want to return to them. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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