Installation Process

[SteveF38]

I'm currently with vigrin (Full Fibre) which is coming to an end in October.  I'm wondering, will sky have to reinstall cables into my property, or will they use the existing cables? 

For background, Virgin caused over £7k of damage when they installed, so i'm sure you can understand why i'm apprehensive.

Thanks

Steve

[jamesn123]

@SteveF38 

Yes, Sky use Openreach/EIR lines, not Virgins. So if Full fibre via Openreach/EIR has not previously been installed to your home you'll have to have fresh cabling brought in. 

[TimmyBGood]

@SteveF38 

As @jamesn123 indicates, a typical Virgin connection is their own private coaxial cable which no other ISP can use and is the wrong bearer for any Openreach service anyway: that's either a copper phone pair or an optical fibre.  Even where Virgin has laid optical cable (a very small percentage of their network) it's still only them that uses it.

For Sky broadband provisioned over Openreach full fibre there has to be an Openreach optical cable brought to the address in-duct or overhead, a small plastic CSP box attached to an external wall, and then a fibre pigtail drilled through into the property to reach the Openreach ONT ('fibre modem')

https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist 

For ADSL/FTTC/G.fast there has to be a traditional copper 'phone' cable and a master socket faceplate.