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Discussion topic: New sky fiber router cannot get the sky q box to link to the broadband

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This message was authored by chicanory This message was authored by: chicanory

New sky fiber router cannot get the sky q box to link to the broadband

Hi we have just had a new fiber router installed and i cannot connect my sky q box. It says the password is incorrect, tried several times. I have inplugged the q box and started again

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: New sky fiber router cannot get the sky q box to link to the broadband

Posted by a Superuser, not a Sky employee. Find out more

@chicanory 

Can you not connect it via WPS? This should be the method you use

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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