19 Sep 2024 03:19 PM
I upgraded my broadband package to the Full Fibre 900Mb service from a copper connection which was only giving 20Mb at best. The new speeds were amazing at a consistent 800-900Mb to all connections.
The router was already the SR203 which had all 4 ethernet connections useing Cat 6 cables to 3 computers and a Sky Q box. This particular box was a couple of years old and we seemed to be getting quite regular disconnections and poor wi-fi speeds so Sky agreed a replacement unit.The new unit as been muh more stable.
The Sky Q box was recommended by Sky to be connected by Ethernet cable as i had been having issues with the Sky Go app on the computer and the technician said that the Q box would definitely give a more solid connection using Ethernet and so we switched off the wi-fi connection.
The problem now is that the fibre connection uses one of the ethernet connections so i bought the TP-Link switch to expand the number of connections so i could also include te TV as well.
So connected the TP switch and as soon as i had more than 1 extra connection, the speeds dropped dramatically, with each new connection reducing the speed by half.
After a protracted email chain to TP-Link, they sent out a replacement unit, but this has still the same issue.
Does anyone else have this as an issue and if so, is there any other options to increase the speeds
12 Oct 2024 01:46 PM
I have since received another TP-Link switch which is performing far better. I now have a much better minimum speed so there must have been a fault in the previous unit. So if anyone has a similar issue then contact TP-Link and get a replacement.
24 Sep 2024 12:37 PM
Posted by a Superuser, not a Sky employee. Find out moreIts quite common for Sky Q boxes that are connected via ethernet to slow the whole network down as they create a sort of 'loop' which in itself wouldnt be the end of the world except they only have 100mbps ethernet interfaces so suddenly your whole network is limited to 100mbps.
12 Oct 2024 01:46 PM
I have since received another TP-Link switch which is performing far better. I now have a much better minimum speed so there must have been a fault in the previous unit. So if anyone has a similar issue then contact TP-Link and get a replacement.
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