Discussion topic: Incorrectly blocked web site
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Message posted on
07 Jul 2025
08:38 PM
- last edited:
08 Jul 2025
08:32 AM
by
SpaceSparkie
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Incorrectly blocked web site
Hello, the website [removed] is being blocked by Sky Broadband Shield when the filter is set to 18+. This is an artist's website hosted by WordPress.com and is not blacklisted or unsafe. Could you please review the classification and unblock it?
Moderator Notes: Removed third party website
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All Replies
Message posted on 07 Jul 2025 09:08 PM
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Re: Incorrectly blocked web site
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Jul 2025 10:12 PM
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Re: Incorrectly blocked web site
Thank you. I have made the site an exception so we can view it but I am anxious to ensure other sky users are not incorrectly blocked. I have submitted an email. If it is answeredproperly I will reply.
Message posted on 08 Jul 2025 05:30 PM
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Re: Incorrectly blocked web site
I havent even had the courtesy of a reply after 24 hours. Awful service
Message posted on 08 Jul 2025 05:42 PM - last edited: 08 Jul 2025 05:45 PM
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Re: Incorrectly blocked web site
Sky don't use email for general communication so I'm not surprised you haven't received a reply yet. If you have used the address in the image it is likely to take longer than 24 hours for Sky to investigate.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Message posted on 11 Jul 2025 10:44 PM
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Re: Incorrectly blocked web site
what a waste of time. sky gives only this option to discuss issues and offers no proper support. The sooner i ditch sky the better,
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