@Loz85 the email and web page are both quite confusing. The main change is the planned closure of the old analogue phone service delivered over a copper phone line. Instead the voice line will be digital and delivered by plugging your phone into the back of the Sky hub. This change allows Openreach to close around 2,000 of their 3,000 exchange buildings when complete..
That change has no direct impact on your broadband service which in the vast majority of cases can be delivered over the copper phone line. Of course if your address has access to the full fibre network it does make sense to switch to that more reliable connection but the copper network remains available for many years yet. Switching to fibre reduces Sky's costs which is why they are pushing it where available.
If you call Sky you should be able to switch to the digital phone service but be aware they msy try and sell you a new package or tie you into a new contract but as we understand it you can decline these. The change therefore once complete is to unplug your phone if you have one from the wall socket and then plug it into the phone socket of your Sky hub. If you haveca very old hub without a phone socket Sky will send you a new one.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
