02 Nov 2024 07:25 AM
I'm looking to implement a mesh system to improve the WiFi in a few poor reception areas of the house. I've read through lots of posts on here, and although I'm quite tech savvy, networks aren't my thing so I'm struggling to understand from those what I need to do so looking for a bit more help so here goes:
The current set up is quite simple, Sky Hub ER115 in the office connected via the phone line and pretty much a standard configuration, i.e. I haven't really messed with any settings and it works just fine. Both 2.4G & 5G WiFi is enabled and there's lots of devices, both smart and dumb around the house happily connected (although some not quite so happy, hence this post). Downstairs there's a Sky Q box connected to the dish for the TV signal and to the Sky Hub via WiFi for whatever purposes it needs. There's a Hive hub and CCTV system connected via Ethernet cable to the Sky Hub.
So, in a nutshell, I'm looking for some advice on what would I need to buy and do/configure etc to improve the WiFi in these dark areas with the minimum of fuss that importantly retains the existing Sky Hub WiFi SSID and credentials and doesn't "break" the Sky Q box. If push comes to shove, I could set up a completely new WiFi network and reconnect all those devices but I'd rather not have to lose a day of my life doing that although I will if I have to. I'm sure there's a relatively easy solution I just can't see it and therefore looking for a bit of help here.
Thanks
02 Nov 2024 07:40 AM
Posted by a Superuser, not a Sky employee. Find out more@GlennC2 you already have a mesh WiFi system as the Sky Q box will be scting as a WiFi hot spot. While you could add a third party WiFi mesh the can conflict with the current Q network. The simplest way to improve the signal in the areas with low signal would be to add a matching Sky Q Booster. Sky are unlikely to provide one in the circumstances you describe but used examples can be found online. You need one that looks like a white version of your current hub. Install this half way between the hub and where you need the boost.
However it is likely Sky will be contacting you in the next few months to swap your hub for a newer model as the ER115 is not compliantvwith new regulations due in 2025. That could solve your problem without a booster but currently I dont think Sky will swap your hub at the moment instead they will try to sell you a new package called WiFi Max which comes with a white hub which will mean you will lose the hotspot your Q box provides.
04 Nov 2024 06:36 AM
Thanks for taking the time to write a comprehensive reply. I might as you suggest get a couple of Sky Q boosters as a short term measure to see if the situation improves whilst waiting for Sky's new hub.
06 Jan 2025 10:24 PM
Did you end up trying the boosters? If so was the improvement worthwhile? Thanks
07 Jan 2025 06:47 AM
Posted by a Superuser, not a Sky employee. Find out more@Chrisa59 given every home is different boosters may help in some and not in others. If you have a black `Sky hub and Sky Q boxes you have a wifi mesh and the older boosters can help,improve wifi in most cases. That doesnt apply if you have a white Sky hub for example where adding SkyQ boosters wont help connectivity of any other devices. The white hubs need the dedicated pod extenders which Sky can supply as part of the WiFi Max bundle
If you explain what issue you are trying to.sort with what hub you have and whether or not you have Sky Q then forum members can advise
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