not being able to connect to website or app

[patandcaro]

since i have upgraded to the sky hub 6, I'm having issues connecting to certain website or apps on the mobile when using the WIFI (for ex trainline, my banking app, arbor app).  Anybody havving the same issues? I'm getting frustrated as i never had any issues with my previous hub....🙄

[Chrisee]

@patandcaro check the setting for Sky's Broadband Shield as that may have been set too low and will block certain apps and sites. Assuming you are the account holder log into the My Sky app and go into Product Options to find the setting you need.