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Discussion topic: If I leave the house I can’t connect back to WiFi

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This message was authored by savannatim This message was authored by: savannatim

If I leave the house I can’t connect back to WiFi

Guys I'm struggling with this new sky wifi. 

I've just moved from Virgin fibre to sky full fibre but when I leave the house and come back my phone won't connect back to the home WiFi. It says unable to join. Network is temporarily unavailable. 

I think it's just me. iPhone 14 Pro, OS18.0.1

 

only way I can fix it is rebooting router

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: If I leave the house I can’t connect back to WiFi

Posted by a Sky employee

Hi @savannatim 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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